Thursday, April 4, 2013

Learn to empower others ? Business Management Daily: Free ...

Top executives often take up hobbies such as golf and sailing. But Mark Hellerstein is probably the only CEO who is also a professional ventriloquist.

Hellerstein, 60, served as chief executive of St. Mary Land & Exploration Co. from 1995 to 2007. During that time, the oil and gas firm?now known as SM Energy Co.?grew from an $80 million private company to a $2.5 billion public company.

EL: Did you always want to be a CEO?

Hellerstein: My goal was to be a CFO. I started as a CPA and worked my way up. When I was brought to St. Mary with one other person, the idea was that one of us might become CEO.

EL: Given your accounting background, how did you develop the people skills that a CEO needs?

Hellerstein: I grew from a control kind of person to someone who didn?t need to control as much. Rather than continue to be a control person, being a CEO forced me to empower others.

EL: By ?empower,? do you mean delegating more?

Hellerstein: No, because when you delegate you?re still in control. I empowered others to take control and responsibility. What I did was define what we had to do to achieve our rate of return that our shareholders and board expected, and develop incentive programs for our employees.

EL: What kind of incentives?

Hellerstein: Often, incentive programs have too many details. You have to tailor your incentive strategy to what works for you, not follow what other organizations are doing. We focused on two things: quality and quantity.

EL: What?s your leadership style?

Hellerstein: Communication and leadership are dependent on your internal belief structure. It starts by understanding your organization?s strategy and how it creates value. That?s not always easy to understand.

EL: For 40+ years, you?ve been an accomplished, award-winning ventriloquist. Did your employees know about your unusual hobby?

Hellerstein: They knew. I?d perform at the company picnic. But I tried to keep it separate.

EL: Are there any skills that carry over from CEO to ventriloquist?

Hellerstein: Discipline, attention to detail, creativity. As CEO, you have to make presentations and think on your feet. That also applies to my performances.

EL: You perform for both children and adults?

Hellerstein: Yes, but 90% of what I do is for children and their families. ?

EL: Did you ever think of your employees the same way you think of your audience?

Hellerstein: No. But for me, there are two kinds of employees that I?d call ?adult? and ?child.? The adult has a strong value system and isn?t looking to others to find out the right thing to do. Before making a decision, the child looks to parents?or peers?and wonders what they will think. A child can still be an ?A? employee; you just need to give that kind of employee more structure.

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